Choose the items you’d like to rent

Select Your Event Date

All rentals are for a 3-day period

Rental Items may be viewed by Appointment Only Monday - Thursday 

Certain rental items require a refundable security deposit if returned undamaged

Delivery Information

Delivery window: 7:00 AM – 11:30AM

Final delivery and pickup times will be confirmed the week of your event

Get Delivery Quote before booking!

Delivery Orders: Enter the full delivery address 

How long is the rental period?

Rentals are priced for up to 3 days. The rental price remains the same if you need the items for fewer days.

How do I reserve my items?

Your reservation is confirmed once your booking is completed and your 50% non-refundable reservation deposit has been received. All rental items are subject to availability.

When is the remaining balance due?

The remaining balance must be paid in full at least 2 days before your scheduled pickup or delivery. Orders booked within 24 hours of pickup or delivery require payment in full at the time of booking and are non-refundable, subject to applicable law.

What payment methods do you accept?

We accept major credit and debit cards through our secure online payment system. We do not accept cash, Venmo, Zelle, or payments by phone.

How much is delivery?

Delivery fees are based on distance, order size, and equipment requirements. Your delivery fee will be quoted and added to your order for approval before payment. Certain rental items require delivery, and all applicable charges will be disclosed in accordance with California pricing requirements.

What does standard delivery include?

Standard delivery includes placement of rental equipment within 50 feet of our vehicle and up to 3 steps. Additional carrying distances, stairs, difficult access, or extra labor may result in additional charges. Please disclose any special access requirements before booking so we can provide an accurate quote.

Do you offer setup and teardown services?

Yes! We offer optional setup and teardown services for tables, chairs, linens, place settings, and select event décor. Pricing is based on the equipment, quantity, and labor required. All optional services will be quoted for your approval before being added to your order.

Do tables and chairs need to be ready for pickup?

Yes. Tables must be cleared of all decorations, food, and personal belongings. Chairs must be stacked as originally delivered. Additional labor charges may apply if rental items are not ready for pickup.

What happens if items are returned late, damaged, or missing?

Late returns are subject to an additional full daily rental rate for each day the items remain outstanding. Customers are financially responsible for missing, damaged, excessively dirty, or improperly handled rental equipment, in accordance with the Rental Agreement.

Are reservation deposits refundable if I cancel?

The 50% reservation deposit is non-refundable, subject to applicable law and the terms of your Rental Agreement.

Do any rental items require a security deposit?

Yes. Select rental items, including premium florals, pedestal pillars, and hurricane vases, require a security deposit authorization hold. The required amount is listed on each applicable product page.

How does the security deposit authorization hold work?

We will send you a separate secure payment link to authorize a temporary hold on your credit card. This hold is separate from your rental payment and is not an immediate charge. It temporarily reserves the authorized amount to cover eligible damage or loss charges under your Rental Agreement.

When will the authorization hold be released?

We will release the authorization hold after all rental items have been returned and inspected, provided they are complete and undamaged. Once released, your card issuer determines when the funds become available again, typically within 5–10 business days.

What happens if an item is damaged or missing?

We will notify you of any damage or missing items and the applicable repair or replacement charges before charging your card, in accordance with your Rental Agreement.

Can money be deducted from my security deposit?

If rental items are returned damaged or incomplete, applicable repair or replacement charges may be collected against the authorized hold, subject to the terms of your Rental Agreement and payment processor requirements. Any unused authorization amount will be released. Additional charges may apply if the cost exceeds the authorized amount.

Can I use tape or adhesives on rental items?

No. Tape, glue, stickers, Command strips, or any other adhesives are strictly prohibited on all JV Rentals equipment. Even products labeled "removable" can leave residue or damage the finish. Customers are financially responsible for any resulting damage.

By completing your reservation with JV Rentals, you acknowledge and agree to our complete Rental Policies and Terms of Agreement.