Rentals are not confirmed until both booking & payment are completed.
Rental Pricing Policy:
All rentals are based on availability. Same Day Reservations are not guaranteed. All rentals are priced for a 3 day period, with returns due by 6 PM. The price remains the same regardless of a shorter rental duration.
Payment Policy Agreement:
To ensure the security of all transactions and protect both our clients and our business, JV Rentals has updated our payment process.
Authorization
- Payment must be completed by the client using the secure link provided.
- By submitting payment, the client confirms they are the authorized cardholder.
- Bookings made 24 hours or less before the scheduled delivery or pickup must be paid in full at the time of reservation. All such payments are non-refundable.
- JV Rentals accepts major credit/debit cards. A 3.5% surcharge on ALL transactions. We do not accept Venmo, Zelle, or Cash. Please note we are unable to accept payment over the phone. Thank you for your understanding.
A 50% non-refundable deposit is required at the time of booking to confirm and reserve your equipment rental. This deposit will be applied toward your total balance
Cancelation Policy:
Deposits are nonrefundable.
Right to Refuse Service & Payment Policy
JV Rentals reserves the right to refuse service or cancel any order at our discretion for any lawful reason, including non-payment, policy violations, safety concerns, or inappropriate behavior.
All orders must be paid in full before pickup or delivery. Rentals will not be released without full payment. Failure to pay may result in order cancellation.
By placing an order, the client agrees to these terms.
Customer Responsibility:
Rented equipment is the responsibility of the customer from the time of delivery or customer pick-up until it is returned. Customer will be responsible for any loss or damage in an unclean condition.
Proper Handling of Equipments:
Keep all rental equipment away from open flames or heat sources. Use Rental equipment only for its intended purpose. Place all rental equipment on level surface. Do not stand on or tilt any rental equipment
Indemnification and Liability:
In the event of any accident or incident causing property damage or bodily harm, the customer agrees to take full responsibility and indemnify and hold JV Rentals harmless from any claims or actions. JV Rentals shall not be responsible for any loss or damage to customer’s property in any way connected with the use or defect of our rental equipment. JV Rentals makes no warranties regarding the equipment’s fitness for any particular purpose.